How To Fix CRMOST162 - Deletion of service object &1 successful

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMOST - Messages for Customer Management Open Services Tool

• Message number: 162

• Message text: Deletion of service object &1 successful

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMOST162 - Deletion of service object &1 successful ?

  The SAP error message CRMOST162 indicates that the deletion of a service object was successful. This message is not an error in the traditional sense; rather, it is an informational message that confirms that the specified service object (denoted by &1) has been deleted from the system.
  Cause:
  
  The message is triggered when a user or a process attempts to delete a service object in the SAP CRM system, and the deletion operation is completed successfully.
  
  Solution:
  Since this message indicates a successful deletion, there is no action required to resolve an error. However, if you are looking to ensure that the deletion was intended and that it does not affect other processes, consider the following steps:
  
  Verify Deletion Intent: Ensure that the deletion of the service object was intentional and that it aligns with your business processes.
  Check Dependencies: Review any dependencies or relationships that the deleted service object may have had with other objects in the system to avoid any unintended consequences.
  Documentation: Document the deletion for audit purposes, especially if the service object was part of a larger project or process.
  Backup: If necessary, ensure that you have a backup or a way to restore the service object if it was deleted in error.
  
  Related Information:
  
  Service Objects: In SAP CRM, service objects can refer to various entities such as service orders, service contracts, or service requests. Understanding the context of the service object being deleted is crucial.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., CRMD_ORDER, CRMD_ORDERADM_H) that may be used to manage service objects.
  Authorization: Ensure that the user performing the deletion has the appropriate authorizations to delete service objects in the system.
  System Logs: Check system logs or change logs to track the deletion and any related activities that occurred before or after the deletion.
  
  If you encounter this message unexpectedly or if it is part of a larger issue, you may want to consult with your SAP support team or refer to SAP documentation for further insights.