How To Fix CRMOST122 - Deletion of generation status failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMOST - Messages for Customer Management Open Services Tool

• Message number: 122

• Message text: Deletion of generation status failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMOST122 - Deletion of generation status failed ?

  The SAP error message CRMOST122, which states "Deletion of generation status failed," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the deletion of a generation status for a specific object, such as a marketing campaign or a sales order.
  Causes:
  
  Data Integrity Issues: There may be inconsistencies or integrity issues in the underlying data that prevent the deletion of the generation status.
  Dependencies: The object you are trying to delete may have dependencies or references in other parts of the system that prevent its deletion.
  Authorization Issues: The user may not have the necessary authorizations to perform the deletion operation.
  System Locking: The object may be locked by another process or user, preventing the deletion.
  Technical Errors: There could be a technical issue or bug in the system that is causing the deletion to fail.
  
  Solutions:
  
  Check Dependencies: Review the object for any dependencies or references that may be preventing the deletion. Ensure that all related objects are handled appropriately.
  Data Consistency Check: Run data consistency checks to identify and resolve any integrity issues in the data.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the deletion. You may need to consult with your SAP security team.
  Unlock Objects: If the object is locked, identify the user or process that is holding the lock and resolve the issue. You can use transaction codes like SM12 to check for locks.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into the cause of the failure.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
  Technical Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a technical error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_MKTPL, or others that may be related to the object you are working with.
  Documentation: Review SAP documentation related to CRM and the specific object type you are dealing with for additional context and troubleshooting steps.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the CRMOST122 error and implement a solution to resolve it.