How To Fix CRMOST120 - No generation status found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMOST - Messages for Customer Management Open Services Tool

• Message number: 120

• Message text: No generation status found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMOST120 - No generation status found ?

  The SAP error message CRMOST120: No generation status found typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to find a generation status for a specific object or transaction. This can happen in various scenarios, such as when trying to process a business transaction, generate reports, or perform data synchronization.
  Causes:
  
  Missing Data: The generation status might not have been created or updated due to missing or incomplete data in the system.
  Configuration Issues: There may be configuration issues in the CRM system that prevent the generation status from being created or retrieved.
  Data Synchronization Problems: If there are issues with data synchronization between different systems (e.g., between CRM and ERP), it may lead to missing generation statuses.
  Custom Development: If there are custom developments or enhancements in the system, they might interfere with the standard process of generating statuses.
  
  Solutions:
  
  Check Data Completeness: Ensure that all required data for the transaction or object is complete and correctly entered. Look for any missing fields or incomplete entries.
  Review Configuration: Check the configuration settings related to the generation status in the CRM system. Ensure that all necessary settings are correctly configured.
  Data Synchronization: If the issue is related to data synchronization, check the integration settings between CRM and other systems (like SAP ERP). Ensure that the data is being transferred correctly.
  Reprocess the Transaction: If applicable, try to reprocess the transaction or object that triggered the error. Sometimes, a simple reprocessing can resolve temporary issues.
  Check Logs: Review system logs and error messages for more detailed information about what might be causing the issue. This can provide insights into specific problems that need to be addressed.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of your CRM system for any known issues or patches that might address this error.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They can provide more specific guidance based on your system configuration and version.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to your specific CRM processes.
  SAP Notes: Search for SAP Notes related to CRM and the specific error message. SAP Notes often contain fixes, workarounds, or additional information about known issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
  
  By following these steps, you should be able to identify the cause of the CRMOST120 error and implement a suitable solution.