How To Fix CRMOST121 - Update of generation status failed

CRMOST121 - Overview

• Message type: E = Error

• Message class: CRMOST - Messages for Customer Management Open Services Tool

• Message number: 121

• Message text: Update of generation status failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMOST121 - Update of generation status failed ?

  The SAP error message CRMOST121, which states "Update of generation status failed," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with updating the status of a generation (such as a marketing campaign or activity). This error can arise due to various reasons, including data inconsistencies, system configuration issues, or problems with the underlying database.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in related tables.
  Authorization Issues: The user may not have the necessary authorizations to perform the update.
  System Configuration: Incorrect configuration settings in the CRM system can lead to failures in status updates.
  Database Locking: The database might be locked due to another transaction, preventing the update from being processed.
  Technical Errors: There could be underlying technical issues, such as problems with the application server or database.
  
  Solutions:
  
  Check Data Consistency: Review the data related to the generation