How To Fix CRMOI064 - Only webservice with single schema node is supported. See note 2045119.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMOI - Messages for CRM Office Integration

  • Message number: 064

  • Message text: Only webservice with single schema node is supported. See note 2045119.

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMOI064 - Only webservice with single schema node is supported. See note 2045119. ?

    The SAP error message CRMOI064 indicates that the web service you are trying to use is not supported because it contains multiple schema nodes. This error typically arises when working with SAP CRM (Customer Relationship Management) and its integration with web services.

    Cause:

    The error occurs because the web service you are attempting to call is designed to handle only a single schema node. If the web service request contains multiple nodes or complex structures, it will trigger this error. This limitation is often due to the way the web service is defined in the SAP system, which may not support complex data structures.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check the Web Service Definition: Review the web service definition in the SAP system to ensure that it is designed to handle the data structure you are sending. If it is not, you may need to create or modify the web service to support the required schema.

    2. Simplify the Request: If possible, modify your request to ensure that it only contains a single schema node. This may involve breaking down the request into multiple calls if you need to send multiple pieces of data.

    3. Refer to SAP Note 2045119: The error message suggests checking SAP Note 2045119. This note may provide additional context, workarounds, or updates related to this error. You can access SAP Notes through the SAP Support Portal.

    4. Consult Documentation: Review the documentation for the specific web service you are using to understand its limitations and requirements.

    5. Testing: After making changes, test the web service call again to ensure that the error is resolved.

    Related Information:

    • SAP Notes: Always check for relevant SAP Notes that may provide updates or fixes related to the error. In this case, SAP Note 2045119 is specifically mentioned.
    • Web Service Configuration: Familiarize yourself with the configuration of web services in SAP, including how to define and manage schema nodes.
    • Integration Scenarios: If you are integrating SAP with other systems, ensure that the data being sent conforms to the expected structure of the web service.

    If the issue persists after following these steps, consider reaching out to SAP support or consulting with a technical expert who specializes in SAP web services and CRM integration.

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