How To Fix CRMOI066 - Supported browser is Internet Explorer

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMOI - Messages for CRM Office Integration

• Message number: 066

• Message text: Supported browser is Internet Explorer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMOI066 - Supported browser is Internet Explorer ?

  The SAP error message CRMOI066 indicates that the application you are trying to access is only supported in Internet Explorer. This typically occurs when you are using a different web browser, such as Google Chrome, Mozilla Firefox, or Microsoft Edge, which may not be compatible with the specific SAP application or version you are trying to use.
  Cause:
  
  Browser Compatibility: The SAP application is designed to work specifically with Internet Explorer, and other modern browsers may not support the necessary features or functionalities.
  Legacy Systems: Some older SAP applications were built with Internet Explorer in mind, and they may rely on ActiveX controls or other technologies that are not supported in modern browsers.
  
  Solution:
  
  Use Internet Explorer: The simplest solution is to switch to Internet Explorer. Ensure that you are using a version of Internet Explorer that is compatible with your SAP application.
  Compatibility Mode: If you are using a newer version of Internet Explorer, you may need to enable Compatibility View for the SAP application. This can be done by:
  
  Clicking on the gear icon (Tools) in the upper right corner.
  Selecting "Compatibility View settings."
  Adding the URL of the SAP application to the list.
  
  
  Check SAP Notes: Look for any SAP Notes or documentation that may provide updates or patches for browser compatibility. SAP may have released updates that allow the application to work with other browsers.
  Consult IT Support: If you are in a corporate environment, consult your IT department for assistance. They may have specific configurations or recommendations for accessing SAP applications.
  
  Related Information:
  
  SAP GUI: If you are frequently using SAP applications, consider using the SAP GUI (Graphical User Interface) instead of a web browser, as it is designed to work seamlessly with SAP systems.
  Browser Security Settings: Ensure that your browser's security settings are not blocking necessary scripts or ActiveX controls if you are using Internet Explorer.
  Future Considerations: Be aware that SAP is moving towards more modern web technologies and may phase out support for Internet Explorer in the future. It is advisable to stay updated on SAP's roadmap and consider transitioning to newer applications that support modern browsers.
  
  If you continue to experience issues, it may be beneficial to reach out to SAP support or your organization's SAP administrator for further assistance.