How To Fix CRMN_REPORT145 - Only single values allowed in search for product and product selection

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMN_REPORT - Reporting: Messages

• Message number: 145

• Message text: Only single values allowed in search for product and product selection

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMN_REPORT145 - Only single values allowed in search for product and product selection ?

  The SAP error message "CRMN_REPORT145: Only single values allowed in search for product and product selection" typically occurs in the context of the SAP CRM (Customer Relationship Management) system when a user attempts to perform a search or selection operation that is not allowed due to the input of multiple values where only a single value is expected.
  Cause:
  
  Multiple Selections: The error is triggered when the user tries to select multiple products or product categories in a field that only accepts a single value. This can happen in various scenarios, such as when using search criteria in reports or transaction screens.
  Field Configuration: The configuration of the field in the CRM system may be set to accept only single values, which can lead to this error if the user attempts to input multiple values.
  User Input Error: The user may inadvertently select multiple items from a dropdown or input field that is designed for single selection.
  
  Solution:
  
  Check Input Values: Ensure that you are only selecting or entering a single product or product category in the relevant field. If you need to search for multiple products, consider running separate searches for each product.
  Review Field Settings: If you have access to the configuration settings, check the field properties to confirm that it is set to accept only single values. If necessary, consult with your SAP administrator to adjust the settings if multiple selections are required for your business process.
  Use Alternative Search Methods: If you need to work with multiple products, consider using alternative search methods or reports that allow for multiple selections, if available.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the transaction or report you are using, as there may be specific instructions or limitations outlined.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Training: Ensure that users are trained on the correct usage of the CRM system, particularly regarding input fields and selection criteria.
  System Version: Be aware of the version of SAP CRM you are using, as different versions may have different functionalities and limitations.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.