How To Fix CRMN_REPORT143 - Only equals operator allowed in search for product and product selection

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMN_REPORT - Reporting: Messages

• Message number: 143

• Message text: Only equals operator allowed in search for product and product selection

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMN_REPORT143 - Only equals operator allowed in search for product and product selection ?

  The SAP error message "CRMN_REPORT143: Only equals operator allowed in search for product and product selection" typically occurs in the context of the SAP Customer Relationship Management (CRM) module when users are trying to perform a search or selection operation involving products. This error indicates that the system only allows the use of the equals operator (=) for product searches, and other operators (like >, <, !=, etc.) are not permitted.
  Cause:
  
  Search Criteria: The error is triggered when the user attempts to use a comparison operator other than the equals operator in the product selection criteria.
  Configuration Issues: There may be specific configurations or settings in the CRM system that restrict the types of operators that can be used for product searches.
  User Input: The user may have inadvertently entered an invalid operator in the search fields.
  
  Solution:
  
  Use Equals Operator: Ensure that you are using the equals operator (=) when specifying product search criteria. For example, if you are searching for a product with a specific ID, use Product ID = 'XYZ123'.
  Review Search Criteria: Double-check the search fields and criteria you are using to ensure that only valid operators are applied.
  Consult Documentation: Refer to the SAP documentation or help resources for guidance on valid search operators for product selection in your specific version of SAP CRM.
  System Configuration: If you believe the error is due to a configuration issue, consult with your SAP administrator or technical team to review the settings related to product searches.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  User Training: Ensure that users are trained on the correct usage of search functionalities within SAP CRM to avoid similar errors in the future.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.