How To Fix CRMC_MKTPL_KPI002 - SEM session close error &

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMC_MKTPL_KPI - CRM Marketing planner KPI customizing messages

• Message number: 002

• Message text: SEM session close error &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMC_MKTPL_KPI002 - SEM session close error & ?

  The SAP error message CRMC_MKTPL_KPI002 typically relates to issues encountered in the SAP Customer Relationship Management (CRM) module, particularly in the context of Marketing Planning and KPI (Key Performance Indicator) sessions. This error can occur due to various reasons, including session management issues, data inconsistencies, or configuration problems.
  Possible Causes:
  
  Session Management Issues: The error may arise if there are problems with the session handling in the SAP system, such as timeouts or session conflicts.
  Data Inconsistencies: If there are inconsistencies in the data being processed, such as missing or incorrect entries in the database, it can lead to session closure errors.
  Configuration Problems: Incorrect configuration settings in the CRM system or in the specific marketing planning area can also trigger this error.
  Authorization Issues: Lack of proper authorizations for the user trying to access the KPI session can lead to session closure.
  System Performance: High load on the system or performance issues can cause sessions to terminate unexpectedly.
  
  Solutions:
  
  Check Session Management: Ensure that the session management settings are correctly configured. You may need to review the timeout settings and session handling configurations.
  Data Validation: Validate the data being used in the KPI session. Check for any missing or incorrect entries that could be causing the error.
  Review Configuration: Go through the configuration settings related to marketing planning and KPIs. Ensure that all necessary settings are correctly defined.
  User Authorizations: Verify that the user has the necessary authorizations to access the KPI session. Adjust roles and permissions as needed.
  System Performance Monitoring: Monitor the system performance to identify any bottlenecks or issues that could be affecting session stability. Consider optimizing the system or increasing resources if necessary.
  SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  Consult SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM and Marketing Planning for more insights into configuration and troubleshooting.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  System Logs: Review system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  By following these steps, you should be able to identify the root cause of the CRMC_MKTPL_KPI002 error and implement an appropriate solution.