How To Fix CRMC_MKTPL_KPI004 - No values found to display in search help

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMC_MKTPL_KPI - CRM Marketing planner KPI customizing messages

• Message number: 004

• Message text: No values found to display in search help

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMC_MKTPL_KPI004 - No values found to display in search help ?

  The SAP error message CRMC_MKTPL_KPI004: No values found to display in search help typically occurs in the context of SAP CRM (Customer Relationship Management) when a user attempts to access a search help (like a dropdown or selection list) for a specific field, but the system does not find any values to display. This can happen for various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  
  Data Availability: There may be no data available in the underlying database table for the search help. This could be due to data not being created or existing records being deleted.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view the data related to the search help.
  
  
  Configuration Issues: The search help may not be properly configured in the system, or the relevant customizing settings may be missing.
  
  
  Filters Applied: There may be filters applied in the search help that restrict the results, leading to no values being displayed.
  
  
  Technical Issues: There could be technical issues such as database connectivity problems or issues with the search help function module.
  
  
  Solutions:
  
  
  Check Data: Verify that there is data available in the relevant tables. You can do this by executing a direct query on the database table that the search help is based on.
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to access the data. This can be checked in the user roles and profiles.
  
  
  Configuration Review: Check the configuration of the search help in the SAP system. This can be done through transaction codes like SE11 (Data Dictionary) or SE80 (Object Navigator) to review the search help definition.
  
  
  Remove Filters: If there are filters applied in the search help, try removing them to see if any values are returned.
  
  
  Debugging: If you have access to technical resources, consider debugging the search help function module to identify any issues in the logic or data retrieval process.
  
  
  Consult Documentation: Review SAP documentation or notes related to the specific search help to see if there are known issues or additional configuration steps required.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE80 (Object Navigator), and SU53 (Authorization Check) to troubleshoot the issue effectively.
  SAP Notes: Check the SAP Support Portal for any notes related to the specific error message or search help you are dealing with.
  Community Forums: Consider reaching out to SAP community forums or support channels for additional insights or similar experiences from other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.