How To Fix CRMC_MKTPL253 - Status &1 is not a valid system status for campaigns


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMC_MKTPL - Customizing Marketing Planning

  • Message number: 253

  • Message text: Status &1 is not a valid system status for campaigns

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMC_MKTPL253 - Status &1 is not a valid system status for campaigns ?

    The SAP error message CRMC_MKTPL253 indicates that the status you are trying to use for a marketing campaign is not valid. This error typically arises when you attempt to perform an action on a campaign that is in a status that does not allow that action.

    Cause:

    1. Invalid Status: The status you are trying to set or use for the campaign is not defined in the system as a valid status for the operations you are attempting.
    2. Status Configuration: The status might not be configured correctly in the system, or the status transition rules may not allow the current operation.
    3. Campaign Lifecycle: The campaign may be in a lifecycle stage where certain actions are restricted based on its current status.

    Solution:

    1. Check Current Status: Verify the current status of the campaign. You can do this by navigating to the campaign in the SAP system and checking its status.
    2. Review Status Configuration: Go to the configuration settings for campaign statuses in the SAP system. Ensure that the status you are trying to use is defined and valid for the actions you want to perform.
      • You can check the status configuration in the customizing settings under SPRO -> Customer Relationship Management -> Marketing -> Campaign Management -> Define Statuses.
    3. Change Status: If the current status is not valid for the action you want to perform, you may need to change the status of the campaign to a valid one. This can usually be done through the campaign management interface.
    4. Consult Documentation: Refer to SAP documentation or help resources for specific details on valid statuses and their transitions for marketing campaigns.
    5. User Authorization: Ensure that you have the necessary authorizations to change the status of the campaign. Lack of permissions can sometimes lead to errors.

    Related Information:

    • Status Management: Understanding how statuses work in SAP CRM is crucial. Each status may have specific allowed transitions and actions.
    • Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
    • SAP Notes: Look for any relevant SAP Notes that might address known issues or provide patches related to campaign status management.
    • Testing: If you are in a development or testing environment, try replicating the issue with different statuses to understand the behavior better.

    If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

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