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Message type: E = Error
Message class: CRMC_MKTPL - Customizing Marketing Planning
Message number: 251
Message text: Status profile &1 is not assigned to a multichannel campaign type
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CRMC_MKTPL251
- Status profile &1 is not assigned to a multichannel campaign type ?The SAP error message CRMC_MKTPL251 indicates that a status profile is not assigned to a multichannel campaign type in the SAP Customer Relationship Management (CRM) system. This error typically arises when you are trying to create or manage a multichannel campaign, and the system cannot find the necessary status profile associated with the campaign type you are using.
Cause:
- Missing Status Profile Assignment: The specific campaign type you are working with does not have a status profile assigned to it.
- Configuration Issues: There may be a misconfiguration in the campaign type settings or the status profiles in the system.
- Custom Development: If there are custom campaign types or status profiles, they may not be properly linked.
Solution:
To resolve this error, you can follow these steps:
Check Campaign Type Configuration:
- Go to the SAP CRM system and navigate to the configuration settings for campaign types.
- Ensure that the campaign type you are using has a status profile assigned to it.
Assign Status Profile:
- If the status profile is not assigned, you can assign it by:
- Navigating to the relevant configuration area (usually under Marketing or Campaign Management).
- Finding the campaign type in question and editing its settings to include the appropriate status profile.
Verify Status Profile:
- Ensure that the status profile you are trying to assign is valid and correctly configured.
- Check if the status profile contains the necessary statuses that are required for the campaign.
Transport Requests:
- If you are working in a development environment, ensure that any changes made to the status profiles or campaign types are transported to the production environment.
Consult Documentation:
- Refer to SAP documentation or help resources for detailed steps on configuring campaign types and status profiles.
Contact SAP Support:
- If the issue persists after checking the configuration, consider reaching out to SAP support for further assistance.
Related Information:
CRMD_ORDER
or CRMD_ORDERADM_H
to view and manage campaign-related data.SPRO -> SAP Reference IMG -> Marketing -> Campaign Management -> Define Campaign Types
.SPRO -> SAP Reference IMG -> Customer Relationship Management -> Marketing -> Campaign Management -> Define Status Profiles
.By following these steps, you should be able to resolve the error and successfully manage your multichannel campaigns in SAP CRM.
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CRMC_MKTPL250
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