How To Fix CRMC_MKTPL007 - The inactive version should be different from the active version

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMC_MKTPL - Customizing Marketing Planning

• Message number: 007

• Message text: The inactive version should be different from the active version

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMC_MKTPL007 - The inactive version should be different from the active version ?

  The SAP error message CRMC_MKTPL007 indicates that there is an issue with the marketing plan versions in the SAP Customer Relationship Management (CRM) module. Specifically, it suggests that the inactive version of a marketing plan is the same as the active version, which is not allowed.
  Cause:
  The error typically arises in the following scenarios:
  
  Version Management: When you attempt to create or modify a marketing plan, the system checks the versions. If the inactive version is not different from the active version, the system throws this error.
  Data Integrity: This error is a safeguard to ensure that marketing plans have distinct versions for active and inactive states, which is crucial for maintaining data integrity and proper version control.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Versions:
  
  Go to the marketing plan in question and check the active and inactive versions.
  Ensure that the inactive version is indeed different from the active version. You may need to create a new version or modify the existing inactive version.
  
  
  
  Create a New Inactive Version:
  
  If the inactive version is the same as the active version, create a new version of the marketing plan that contains the necessary changes or updates.
  Save this new version as the inactive version.
  
  
  
  Activate the Correct Version:
  
  If you need to activate a different version, ensure that the version you want to activate is set as the active version and that the previous active version is marked as inactive.
  
  
  
  Review Version Management Settings:
  
  Check the configuration settings for version management in your SAP system to ensure that they are set up correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed instructions on managing marketing plan versions.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access marketing plans and their versions.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to version management in marketing plans.
  User Authorization: Ensure that you have the necessary authorizations to create or modify marketing plan versions.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional assistance.