How To Fix CRMC_MKTPL006 - Entry does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMC_MKTPL - Customizing Marketing Planning

• Message number: 006

• Message text: Entry does not exist

You maintain versions in Customizing of Customer Relationship Management
under Marketing --> Marketing Planning and Campaign Management --> Key
Figure Planning --> Version Management --> Define Versions.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMC_MKTPL006 - Entry does not exist ?

  The SAP error message CRMC_MKTPL006: Entry does not exist typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to find a specific entry in the marketing planning or related data structures. This can happen for various reasons, such as missing data, incorrect configuration, or issues with the underlying database.
  Causes:
  
  Missing Data: The entry you are trying to access may not exist in the database. This could be due to data not being created or deleted.
  Incorrect Configuration: The configuration settings for marketing planning or related modules may not be set up correctly.
  Authorization Issues: The user may not have the necessary permissions to access the data.
  Data Inconsistency: There may be inconsistencies in the data due to incomplete data migration or updates.
  Incorrect Input: The input parameters used to search for the entry may be incorrect or incomplete.
  
  Solutions:
  
  Check Data Existence: Verify if the entry you are trying to access actually exists in the relevant tables. You can do this by using transaction codes like SE16 or SE11 to look up the relevant database tables.
  Review Configuration: Ensure that the configuration settings for the marketing planning module are correctly set up. This may involve checking customizing settings in SPRO.
  User Authorizations: Check if the user has the necessary authorizations to access the data. This can be done by reviewing the user's roles and authorizations.
  Data Consistency Check: Run consistency checks or reports to identify any inconsistencies in the data. This may involve using transaction codes like SLG1 for application logs or other relevant reports.
  Correct Input Parameters: Double-check the input parameters you are using to ensure they are correct and complete.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional guidance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in navigating the CRM data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for notes in the SAP Support Portal.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP Basis or technical team for further investigation, as they can analyze logs and system settings in more detail.