How To Fix CRMC_MKTPL004 - Invalid entries were removed &1; data was not saved


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMC_MKTPL - Customizing Marketing Planning

  • Message number: 004

  • Message text: Invalid entries were removed &1; data was not saved

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  • Read the IMG documentation <DS:SIMG.VC_CRM_MKT_DRUL>Define Default
    Values for Attributes</>.

    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message CRMC_MKTPL004 - Invalid entries were removed &1; data was not saved ?

    The SAP error message CRMC_MKTPL004 indicates that there were invalid entries in a marketing planning document, and as a result, the data could not be saved. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when working with marketing plans or campaigns.

    Cause:

    The error can be caused by several factors, including:

    1. Invalid Data Entries: The data entered in the marketing planning document may not meet the required format or constraints. This could include invalid dates, incorrect reference numbers, or missing mandatory fields.

    2. Data Consistency Issues: There may be inconsistencies in the data, such as references to non-existent objects (e.g., products, customers, or campaigns).

    3. Authorization Issues: The user may not have the necessary permissions to save the data, leading to the removal of invalid entries.

    4. Custom Validation Rules: If there are custom validation rules implemented in the system, they may be rejecting certain entries based on specific criteria.

    Solution:

    To resolve the error, you can take the following steps:

    1. Review the Entries: Check the entries in the marketing planning document for any obvious errors. Look for:

      • Incorrect or missing mandatory fields.
      • Invalid data formats (e.g., date formats).
      • References to non-existent objects.
    2. Check for Consistency: Ensure that all referenced objects (like products, customers, etc.) exist and are correctly configured in the system.

    3. Consult the Logs: If available, check the application logs or error logs for more detailed information about which entries were deemed invalid.

    4. User Authorizations: Verify that the user has the necessary authorizations to create or modify marketing planning documents.

    5. Test with Minimal Data: Try saving the document with minimal data to identify which specific entry is causing the issue. Gradually add more data until the error reoccurs.

    6. Consult Documentation: Refer to SAP documentation or help resources for specific details about the fields and their requirements in the marketing planning context.

    7. Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM for marketing planning, such as CRMD_ORDER for managing marketing documents.
    • SAP Notes: Search for SAP Notes related to the error message CRMC_MKTPL004 for any patches or updates that may address the issue.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify and resolve the issue causing the CRMC_MKTPL004 error message.

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