How To Fix CRMC_MKTPL009 - We recommend that you select the checkboxes

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMC_MKTPL - Customizing Marketing Planning

• Message number: 009

• Message text: We recommend that you select the checkboxes

What causes this issue?

One or both of the checkboxes <LS>Lock type after saving marketing
project</> and <LS>Overwrite marketing project values</> is not
selected.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

We recommend that you usually select both checkboxes for a type.
For more information, see the field help for the checkboxes:
<DS:DE.CRM_MKTPL_TYPE_RO_AFTER_SAVE>Lock type after saving marketing
project</>
<DS:DE.CRM_MKTPL_TYPE_VAL_OVERWRITE>Overwrite marketing project values
</>

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMC_MKTPL009 - We recommend that you select the checkboxes ?

  The SAP error message CRMC_MKTPL009 typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing planning or campaign management. The message suggests that certain checkboxes need to be selected for the process to proceed correctly.
  Cause:
  The error message CRMC_MKTPL009 is usually triggered when:
  
  Required checkboxes in the marketing planning or campaign management interface are not selected.
  The system expects certain parameters or options to be activated for the operation you are trying to perform.
  There may be a configuration issue or missing settings in the marketing planning area.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review the Interface: Go back to the marketing planning or campaign management screen where the error occurred. Look for any checkboxes that are relevant to the task you are trying to perform.
  
  
  Select Required Checkboxes: Ensure that you select all necessary checkboxes as indicated by the error message. This may include options related to target groups, campaign types, or other relevant parameters.
  
  
  Check Configuration: If you are unsure which checkboxes are required, consult with your SAP administrator or check the configuration settings in the CRM system. There may be specific settings that dictate which options need to be selected.
  
  
  Consult Documentation: Refer to SAP documentation or help files related to marketing planning and campaign management for more detailed guidance on the required settings.
  
  
  Testing: After making the necessary selections, try to execute the operation again to see if the error persists.
  
  
  Seek Support: If the issue continues, consider reaching out to SAP support or your internal IT team for further assistance. They may have additional insights or access to logs that can help diagnose the problem.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message. SAP Notes often provide patches or workarounds for known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  Training: If you frequently encounter issues in the marketing planning module, consider additional training or resources to better understand the functionalities and requirements of the system.
  
  By following these steps, you should be able to resolve the CRMC_MKTPL009 error and proceed with your marketing planning activities in SAP CRM.