How To Fix CRM_XI_SERVICE_PROC015 - The 'complete transmission' indicator has not been set

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_XI_SERVICE_PROC - CRM Proxies for Service Processing

• Message number: 015

• Message text: The 'complete transmission' indicator has not been set

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_XI_SERVICE_PROC015 - The 'complete transmission' indicator has not been set ?

  The SAP error message CRM_XI_SERVICE_PROC015 indicates that the 'complete transmission' indicator has not been set in the context of processing service requests or messages in the SAP CRM system. This error typically arises when there is an issue with the configuration or the data being processed in the system.
  Cause:
  
  Incomplete Configuration: The system may not be properly configured to handle the transmission of messages or service requests.
  Missing Data: Required fields or indicators may not be filled out correctly in the service request or message.
  Process Flow Issues: The process flow may not be correctly defined, leading to the system not recognizing that the transmission is complete.
  Integration Issues: If the system is integrated with other systems (like SAP PI/PO), there may be issues in the communication or data mapping.
  
  Solution:
  
  Check Configuration: Review the configuration settings related to service processing in SAP CRM. Ensure that all necessary settings for message transmission are correctly configured.
  Review Data: Check the service request or message data to ensure that all required fields are filled out and that the 'complete transmission' indicator is set where necessary.
  Process Flow Validation: Validate the process flow to ensure that all steps are correctly defined and that the system can recognize when a transmission is complete.
  Integration Monitoring: If applicable, monitor the integration points with other systems to ensure that data is being transmitted correctly and that there are no errors in the communication.
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for additional troubleshooting steps or patches that may be available.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may want to check transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I to review the service requests and their statuses.
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide updates and patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.