How To Fix CRM_XI_SERVICE_PROC013 - Value &1 is either too long or in the wrong format (data may be lost)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_XI_SERVICE_PROC - CRM Proxies for Service Processing

  • Message number: 013

  • Message text: Value &1 is either too long or in the wrong format (data may be lost)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_XI_SERVICE_PROC013 - Value &1 is either too long or in the wrong format (data may be lost) ?

    The SAP error message CRM_XI_SERVICE_PROC013 indicates that a value being processed is either too long or formatted incorrectly, which could lead to data loss. This error typically arises in the context of data transfer or integration processes, particularly when using SAP's CRM (Customer Relationship Management) system in conjunction with other systems or interfaces.

    Causes:

    1. Data Length Exceeded: The value being passed exceeds the maximum length defined for that field in the target system or data structure.
    2. Incorrect Data Format: The value does not conform to the expected format (e.g., date formats, numeric formats, etc.).
    3. Mapping Issues: If data is being mapped from one system to another, there may be discrepancies in the data types or lengths defined in the mapping configuration.
    4. Configuration Errors: Incorrect configuration in the middleware or integration settings can lead to this error.

    Solutions:

    1. Check Field Lengths: Review the field definitions in both the source and target systems to ensure that the data being sent does not exceed the maximum length allowed.
    2. Validate Data Formats: Ensure that the data being sent adheres to the expected formats. For example, if a date is expected in YYYY-MM-DD format, ensure that it is not being sent in a different format.
    3. Adjust Mapping: If using middleware (like SAP PI/PO), check the mapping configurations to ensure that the data types and lengths are correctly defined.
    4. Data Cleansing: Implement data validation and cleansing processes before sending data to ensure that only valid data is transmitted.
    5. Error Logging: Enable detailed logging to capture the specific values that are causing the error. This can help in identifying the problematic data.
    6. Consult Documentation: Refer to SAP documentation or notes related to the specific transaction or integration scenario to find any known issues or additional configuration steps.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide guidance on best practices for data handling in CRM.
    • Transaction Codes: Use transaction codes like SLG1 (Application Log) to view logs related to the error for more context.
    • Integration Tools: If using SAP Process Integration (PI) or Process Orchestration (PO), review the integration scenarios and mappings for potential issues.
    • Testing: Conduct tests with sample data to replicate the issue and identify the exact conditions under which the error occurs.

    By addressing the underlying causes and implementing the suggested solutions, you should be able to resolve the CRM_XI_SERVICE_PROC013 error effectively.

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