How To Fix CRM_WEBREQ_CUST028 - No Web form framework service data for request category &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WEBREQ_CUST - Request Category Customizing and Associated Views

• Message number: 028

• Message text: No Web form framework service data for request category &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WEBREQ_CUST028 - No Web form framework service data for request category &1 ?

  The SAP error message CRM_WEBREQ_CUST028 indicates that there is no Web Form Framework service data available for the specified request category. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to access or process web forms.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Configuration: The request category specified in the error message may not be properly configured in the Web Form Framework.
  Data Not Maintained: There may be no data maintained for the specific request category in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the web form data.
  System Issues: There could be underlying issues with the SAP system or the Web Form Framework service itself.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the Web Form Framework configuration in SAP and verify that the request category is correctly set up.
  Ensure that the necessary services are activated and configured properly.
  
  
  
  Maintain Data:
  
  Check if there is any data maintained for the specified request category. If not, you may need to create or maintain the necessary data.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the appropriate authorizations to access the web form and the related data.
  
  
  
  Check for System Issues:
  
  Look for any system logs or error messages that might indicate a broader issue with the Web Form Framework or the SAP system.
  If necessary, consult with your SAP Basis team to check for any system-related problems.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the Web Form Framework for any specific guidance or troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or SPRO to access configuration settings related to CRM and Web Form Framework.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide additional troubleshooting steps.
  Community Forums: Check SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.