How To Fix CRM_WEB003 - Remote Function Call to destination &1 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WEB - Messages during URL creation in WebClient UI Framework

• Message number: 003

• Message text: Remote Function Call to destination &1 failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WEB003 - Remote Function Call to destination &1 failed ?

  The SAP error message CRM_WEB003, which indicates that a Remote Function Call (RFC) to a destination has failed, can arise from various issues. Below are some common causes, potential solutions, and related information to help troubleshoot this error.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the destination system.
  Destination Configuration: The RFC destination may not be configured correctly in the SAP system (e.g., incorrect parameters, missing credentials).
  Authorization Issues: The user credentials used for the RFC call may not have the necessary authorizations to access the destination.
  System Availability: The target system may be down or not reachable due to maintenance or other issues.
  Firewall Restrictions: Firewalls or security settings may be blocking the communication between the systems.
  SAP Gateway Issues: Problems with the SAP Gateway or the underlying services may also lead to this error.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Use tools like ping or traceroute to verify that the network connection to the destination is active.
  Ensure that there are no network outages or disruptions.
  
  
  
  Verify RFC Destination Configuration:
  
  Go to transaction SM59 in the SAP GUI and check the configuration of the RFC destination.
  Ensure that the connection type, target host, and system number are correctly set.
  Test the connection from SM59 to see if it is successful.
  
  
  
  Check User Authorizations:
  
  Ensure that the user credentials used for the RFC call have the necessary authorizations to access the target system.
  Review the roles and profiles assigned to the user.
  
  
  
  Check System Availability:
  
  Verify that the target system is up and running. You can check the system status or contact the system administrator.
  
  
  
  Review Firewall Settings:
  
  Ensure that any firewalls between the systems allow traffic on the required ports for RFC communication (typically port 3200 for SAP).
  
  
  
  Check SAP Gateway:
  
  Review the SAP Gateway logs for any errors or issues that may indicate problems with the RFC communication.
  Restart the SAP Gateway if necessary.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages that may provide more context about the failure.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to RFC communication.
  Documentation: Review the official SAP documentation for RFC and connectivity troubleshooting.
  Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.
  
  By systematically checking these areas, you should be able to identify and resolve the cause of the CRM_WEB003 error.