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How To Fix CRM_WEB002 - Remote Function Call failed due to resource failure at destination &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_WEB - Messages during URL creation in WebClient UI Framework

  • Message number: 002

  • Message text: Remote Function Call failed due to resource failure at destination &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_WEB002 - Remote Function Call failed due to resource failure at destination &1 ?

    The SAP error message CRM_WEB002: Remote Function Call failed due to resource failure at destination &1 typically indicates that there is an issue with the communication between the SAP system and a remote system or service. This error can occur in various scenarios, particularly when using SAP CRM in conjunction with other systems or when accessing web services.

    Causes:

    1. Network Issues: There may be network connectivity problems between the SAP system and the destination system.
    2. Resource Limitations: The destination system may be experiencing resource constraints, such as memory or CPU limitations, which prevent it from processing the request.
    3. Configuration Errors: Incorrect configuration settings in the RFC destination or in the SAP system can lead to this error.
    4. Service Availability: The remote service or system may be down or not available at the time of the request.
    5. Authorization Issues: The user or service account may not have the necessary permissions to access the remote system.
    6. Timeouts: The request may be timing out due to long processing times on the remote system.

    Solutions:

    1. Check Network Connectivity: Ensure that there is proper network connectivity between the SAP system and the destination system. You can use tools like ping or traceroute to diagnose network issues.
    2. Monitor Resource Usage: Check the resource usage (CPU, memory, etc.) on the destination system to ensure it is not overloaded. If it is, consider optimizing the system or increasing its resources.
    3. Review RFC Configuration: Verify the configuration of the RFC destination in transaction SM59. Ensure that the connection parameters are correct and that the destination is properly configured.
    4. Check Service Status: Ensure that the remote service or system is up and running. If it is down, you may need to wait until it is back online or contact the system administrator.
    5. Review Authorizations: Check the user authorizations for the account being used to connect to the remote system. Ensure that it has the necessary permissions.
    6. Increase Timeout Settings: If the issue is related to timeouts, consider increasing the timeout settings in the RFC destination configuration.
    7. Check Logs: Review the application logs (transaction SLG1) and system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the failure.

    Related Information:

    • Transaction Codes:
      • SM59: RFC Destinations
      • SLG1: Application Log
      • SM21: System Log
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review SAP documentation related to RFC and web service configurations for best practices and troubleshooting tips.

    If the issue persists after following these steps, it may be beneficial to engage SAP support for further assistance.

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