How To Fix CRM_UTILITY_UIS008 - Specify additional criteria for the address search

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UTILITY_UIS -

• Message number: 008

• Message text: Specify additional criteria for the address search

What causes this issue?

The system cannot search for a premise using the address.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Add further search criteria in the appropriate fields in the address
search. From a technical point of view, the system cannot search for a
premise just using the address fields of the premise (fields: house
number supplement, street number supplements 1 and 2, floor and room
number).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_UIS008 - Specify additional criteria for the address search ?

  The SAP error message CRM_UTILITY_UIS008 indicates that the system requires additional criteria to perform an address search. This error typically occurs in the context of Customer Relationship Management (CRM) applications when the search parameters provided are insufficient for the system to return relevant results.
  Cause:
  The primary cause of this error is that the search criteria entered by the user do not provide enough detail for the system to narrow down the search results. This can happen if:
  
  The user has entered very generic or broad search terms.
  Required fields for the search are left blank.
  The search is being conducted in a context where more specific information is necessary (e.g., searching for a customer or business partner).
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Provide Additional Search Criteria: 
  
  Review the fields available for the address search and fill in more specific details. For example, if you are searching for a customer, include fields such as:
  
  Name
  City
  Postal Code
  Country
  
  
  The more specific the criteria, the better the chances of retrieving relevant results.
  
  
  
  Check Required Fields: 
  
  Ensure that all mandatory fields are filled out. Sometimes, certain fields are required for the search to be executed successfully.
  
  
  
  Use Filters: 
  
  If the search interface allows, apply filters to narrow down the search results based on specific attributes.
  
  
  
  Consult Documentation: 
  
  Refer to the SAP documentation or help resources for guidance on the specific fields and criteria that can be used for address searches in your version of SAP CRM.
  
  
  
  User Training: 
  
  If users frequently encounter this error, consider providing training on how to effectively use the address search functionality.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. Sometimes, there may be patches or updates that address specific bugs.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing address data, such as BP (Business Partner) or CRMD_ORDER (CRM Order Management).
  System Configuration: If you have access to system configuration, ensure that the address search settings are correctly configured to allow for effective searches.
  
  By following these steps, you should be able to resolve the CRM_UTILITY_UIS008 error and improve the effectiveness of your address searches in SAP CRM.