How To Fix CRM_UTILITY_SALES003 - Product Change to &1 occurs before Contract Start &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UTILITY_SALES - Message Class for Sales in the Utilities Industry

  • Message number: 003

  • Message text: Product Change to &1 occurs before Contract Start &2

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UTILITY_SALES003 - Product Change to &1 occurs before Contract Start &2 ?

    The SAP error message CRM_UTILITY_SALES003 indicates that a product change is being attempted for a contract that has not yet started. Specifically, the message states that the product change to a certain product (indicated by &1) is occurring before the contract's start date (indicated by &2).

    Cause:

    This error typically arises in scenarios where:

    • A user is trying to change a product in a contract that is not yet active.
    • The contract has a defined start date, and any changes to the products associated with that contract cannot be made until the contract is active.

    Solution:

    To resolve this error, consider the following steps:

    1. Check Contract Dates: Verify the start date of the contract. If the contract is not yet active, you will need to wait until the start date has passed before making any changes.

    2. Change the Timing of the Change: If the product change is necessary, you may need to schedule the change to occur after the contract's start date.

    3. Contract Modification: If the contract needs to be modified before the start date, consider whether it is possible to adjust the contract's start date or create a new contract that reflects the desired changes.

    4. Consult Documentation: Review the relevant SAP documentation or consult with your SAP administrator for specific guidelines on handling product changes in contracts.

    5. User Authorization: Ensure that you have the necessary permissions to make changes to contracts and products in the SAP system.

    Related Information:

    • SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with contract management and product changes (e.g., CRMD_ORDER, CRMD_ORDERADM_H).
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to address the error and proceed with the necessary changes to the contract or product.

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