How To Fix CRM_UTILITY_DIMA120 - Difference in partner function &1: (CRM/Back End) &3 // &4

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UTILITY_DIMA -

• Message number: 120

• Message text: Difference in partner function &1: (CRM/Back End) &3 // &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_DIMA120 - Difference in partner function &1: (CRM/Back End) &3 // &4 ?

  The SAP error message CRM_UTILITY_DIMA120 typically indicates a discrepancy between partner functions in the CRM system and the backend system (such as SAP ERP). This error can occur during data synchronization or when processing transactions that involve partner functions.
  Cause:
  
  
  Mismatch in Partner Functions: The error usually arises when there is a difference in the partner functions defined in the CRM system compared to those in the backend system. This can happen if:
  
  Partner functions have been added, modified, or deleted in one system but not in the other.
  There are inconsistencies in the configuration of partner functions between the two systems.
  
  
  
  Data Synchronization Issues: If there are issues with data synchronization between the CRM and backend systems, it can lead to discrepancies in partner function data.
  
  
  Customizations: Custom developments or enhancements in either system that affect partner functions can also lead to this error.
  
  
  Solution:
  
  
  Check Partner Function Configuration:
  
  Review the partner function settings in both the CRM and backend systems. Ensure that they are consistent and that all necessary partner functions are defined in both systems.
  Use transaction codes like BP (Business Partner) in the backend and CRMD_ORDER in CRM to check the partner functions.
  
  
  
  Data Synchronization:
  
  Ensure that data synchronization between the CRM and backend systems is functioning correctly. You may need to run synchronization jobs or check for any errors in the data transfer process.
  
  
  
  Review Customizations:
  
  If there are custom developments related to partner functions, review them to ensure they are not causing the discrepancies. You may need to involve your ABAP developers if custom code is involved.
  
  
  
  Error Logs:
  
  Check the error logs in both systems for more detailed information about the error. This can provide insights into what specifically is causing the mismatch.
  
  
  
  Testing:
  
  After making any changes, perform tests to ensure that the issue is resolved and that partner functions are being processed correctly.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner maintenance, CRMD_ORDER for CRM order management, and SLG1 for viewing application logs.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Review SAP documentation related to partner functions and CRM configuration for best practices and troubleshooting steps.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.