How To Fix CRM_UTILITY_DIMA111 - Difference in field &1 (&2): &3 (CRM) / &4 (Backend)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UTILITY_DIMA -

  • Message number: 111

  • Message text: Difference in field &1 (&2): &3 (CRM) / &4 (Backend)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UTILITY_DIMA111 - Difference in field &1 (&2): &3 (CRM) / &4 (Backend) ?

    The SAP error message CRM_UTILITY_DIMA111 indicates a discrepancy between the data in the CRM system and the backend system (such as SAP ERP). This error typically arises when there is a mismatch in the values of a specific field between the two systems. The message provides details about the field in question and the values that are causing the discrepancy.

    Cause:

    1. Data Inconsistency: The most common cause is that the data in the CRM system does not match the corresponding data in the backend system. This can happen due to:

      • Manual data entry errors.
      • Data replication issues between systems.
      • Changes made in one system that have not been reflected in the other.
    2. Configuration Issues: Sometimes, configuration settings in either the CRM or backend system can lead to differences in how data is stored or interpreted.

    3. Custom Development: If there are custom developments or enhancements in either system, they may lead to discrepancies in data handling.

    Solution:

    1. Data Comparison: Identify the specific field mentioned in the error message (denoted as &1) and compare the values in both the CRM and backend systems (denoted as &3 and &4). This will help you understand the nature of the discrepancy.

    2. Data Correction: Once the discrepancy is identified, correct the data in either the CRM or backend system to ensure consistency. This may involve:

      • Updating records in the CRM system to match the backend.
      • Updating records in the backend to match the CRM.
    3. Replication Check: If the issue is related to data replication, check the replication settings and logs to ensure that data is being transferred correctly between the systems.

    4. Configuration Review: Review the configuration settings in both systems to ensure they are aligned and that there are no settings causing the mismatch.

    5. Testing: After making corrections, perform tests to ensure that the error does not reoccur and that data consistency is maintained.

    6. Consult Documentation: Refer to SAP documentation or notes related to this specific error message for additional guidance and troubleshooting steps.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SM21 (System Log), SLG1 (Application Log), or SM37 (Job Monitoring) to check for related logs and errors.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
    • Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.

    By following these steps, you should be able to resolve the CRM_UTILITY_DIMA111 error and ensure data consistency between your CRM and backend systems.

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