How To Fix CRM_UTILITY_BW003 - Quotation period not transferred


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UTILITY_BW - Integration IS-U - CRM - BW / Planning

  • Message number: 003

  • Message text: Quotation period not transferred

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UTILITY_BW003 - Quotation period not transferred ?

    The SAP error message CRM_UTILITY_BW003, which states "Quotation period not transferred," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the transfer of quotation data to the BW (Business Warehouse) system. This error can arise due to various reasons related to data configuration, settings, or missing information.

    Causes:

    1. Missing Quotation Period: The quotation period may not be defined or may be missing in the relevant configuration settings.
    2. Incorrect Data Mapping: There may be issues with how the quotation data is mapped between the CRM and BW systems.
    3. Data Transfer Issues: Problems during the data transfer process, such as network issues or system downtime, can lead to this error.
    4. Configuration Errors: Incorrect settings in the CRM or BW configuration can prevent the proper transfer of quotation periods.
    5. Authorization Issues: Lack of necessary authorizations for the user or system trying to perform the transfer.

    Solutions:

    1. Check Quotation Period Configuration:

      • Ensure that the quotation period is correctly defined in the system. You can check this in the configuration settings of the CRM system.
      • Verify that the quotation period is active and valid for the transactions being processed.
    2. Review Data Mapping:

      • Check the data mapping settings between the CRM and BW systems to ensure that the quotation period field is correctly mapped.
      • Make adjustments if necessary to ensure that the data flows correctly.
    3. Monitor Data Transfer:

      • Investigate any logs or error messages related to the data transfer process to identify any underlying issues.
      • Ensure that the data transfer jobs are running successfully without interruptions.
    4. Configuration Review:

      • Review the configuration settings in both the CRM and BW systems to ensure they are set up correctly for quotation data transfer.
      • Consult with your SAP Basis or technical team if you suspect configuration issues.
    5. Check Authorizations:

      • Ensure that the user or system performing the transfer has the necessary authorizations to access and transfer quotation data.
    6. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like CRMD_ORDER to check the quotation details or RSA1 for BW data modeling.
    • SAP Documentation: Refer to the official SAP documentation for CRM and BW for detailed information on configuration and data transfer processes.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.

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