How To Fix CRM_UTILITY_BW005 - Planning profile structure cannot be determined


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UTILITY_BW - Integration IS-U - CRM - BW / Planning

  • Message number: 005

  • Message text: Planning profile structure cannot be determined

  • Show details Hide details
  • What causes this issue?

    The required planning profile (SEM-BPS) for determining and updating the
    plan data for the quotation is missing.

    System Response

    The function cannot be executed.

    How to fix this error?

    Enter a planning profile in the service in maintenance of the product
    master data.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UTILITY_BW005 - Planning profile structure cannot be determined ?

    The SAP error message CRM_UTILITY_BW005 indicates that the planning profile structure cannot be determined in the context of SAP CRM (Customer Relationship Management) and its integration with SAP BW (Business Warehouse). This error typically arises when there is an issue with the configuration or setup of the planning profiles in the system.

    Causes:

    1. Missing or Incorrect Configuration: The planning profile may not be properly configured in the system. This could be due to missing entries in the customizing settings or incorrect settings.
    2. Data Model Issues: There may be issues with the data model that prevent the system from determining the correct planning profile.
    3. Authorization Issues: The user may not have the necessary authorizations to access the planning profiles.
    4. Transport Issues: If the configuration was transported from another system, there may have been issues during the transport process that led to incomplete or incorrect settings.
    5. Version Compatibility: There may be compatibility issues between different versions of SAP CRM and BW.

    Solutions:

    1. Check Configuration:

      • Go to the customizing settings in SAP (transaction SPRO) and verify the configuration of the planning profiles. Ensure that all necessary entries are made and that they are correct.
      • Specifically, check the settings under CRM > Master Data > Planning Profile.
    2. Review Data Model:

      • Ensure that the data model is correctly set up and that all necessary objects are defined. You may need to regenerate the data model if there are inconsistencies.
    3. User Authorizations:

      • Check the user roles and authorizations to ensure that the user has the necessary permissions to access the planning profiles.
    4. Transport Logs:

      • If the issue arose after a transport, check the transport logs for any errors or warnings that may indicate what went wrong during the transport process.
    5. Consult Documentation:

      • Review SAP documentation or notes related to the specific version of SAP CRM and BW you are using. There may be known issues or additional configuration steps required.
    6. SAP Support:

      • If the issue persists, consider reaching out to SAP Support for assistance. They may provide specific notes or patches that address the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE80 (Object Navigator) for troubleshooting.
    • SAP Notes: Search for SAP Notes related to the error message or the components involved (CRM, BW) for additional guidance.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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