How To Fix CRM_USERFACE036 - &1 does not have any navigation

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_USERFACE - Output for User Interface

• Message number: 036

• Message text: &1 does not have any navigation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_USERFACE036 - &1 does not have any navigation ?

  The SAP error message CRM_USERFACE036 indicates that a user does not have any navigation options available in the CRM (Customer Relationship Management) system. This typically occurs when the user is trying to access a specific area or transaction in the CRM system but lacks the necessary authorizations or configurations.
  Cause:
  
  Authorization Issues: The user may not have the required authorizations assigned to their user profile to access certain transactions or navigation paths.
  Role Assignment: The user might not be assigned the correct roles that include the necessary navigation options.
  Configuration Issues: There may be a configuration issue in the CRM system that prevents the navigation options from being displayed.
  User Profile Settings: The user profile may not be set up correctly, leading to limited navigation capabilities.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 to check for authorization failures after the error occurs. This will show you which authorizations are missing.
  Ensure that the user has the necessary authorizations for the specific CRM transactions they are trying to access.
  
  
  
  Review Role Assignments:
  
  Go to transaction code PFCG to review the roles assigned to the user.
  Ensure that the roles include the necessary authorizations for navigation in the CRM system.
  
  
  
  Adjust User Profile:
  
  Check the user’s profile settings in transaction code SU01. Ensure that the user is assigned to the correct organizational units and has the necessary parameters set.
  
  
  
  Consult with Basis Team:
  
  If the issue persists, consult with your SAP Basis team to check for any system-wide configuration issues that might be affecting user navigation.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to see if the navigation options are now available.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  PFCG: Role Maintenance
  
  
  Documentation: Refer to SAP Help documentation for more details on user authorizations and role management in CRM.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_USERFACE036 error message.