How To Fix CRM_USERFACE021 - Organizational unit & is not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_USERFACE - Output for User Interface

• Message number: 021

• Message text: Organizational unit & is not unique

What causes this issue?

No organizational unit could be uniquely assigned to the name entered.

System Response

The entry will be deleted.

How to fix this error?

Use the entry help to uniquely identify an organizational unit.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_USERFACE021 - Organizational unit & is not unique ?

  The SAP error message CRM_USERFACE021 indicates that there is a problem with the uniqueness of an organizational unit in the system. This error typically arises when the system encounters multiple entries for the same organizational unit, which can lead to confusion and inconsistencies in data processing.
  
  Cause:
  
  Duplicate Entries: The most common cause of this error is the existence of duplicate organizational unit entries in the system. This can happen due to data migration, manual entry errors, or incorrect configuration.
  Incorrect Configuration: If the organizational structure is not set up correctly, it may lead to non-unique entries.
  Data Inconsistency: Inconsistent data in the database can also trigger this error, especially if there are changes made to the organizational units without proper updates in related tables.
  
  
  Solution:
  
  
  Check for Duplicates:
  
  Use transaction codes like PPOME (for Organizational Management) or PPOC to view the organizational structure and check for duplicate entries.
  You can also run reports or queries to identify