How To Fix CRM_USERFACE019 - Error in data collection for screen &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_USERFACE - Output for User Interface

  • Message number: 019

  • Message text: Error in data collection for screen &1

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_USERFACE019 - Error in data collection for screen &1 ?

    The SAP error message CRM_USERFACE019, which states "Error in data collection for screen &1," typically occurs in the SAP CRM (Customer Relationship Management) environment when there is an issue with the data being collected or processed for a specific screen or transaction. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying business logic.

    Causes:

    1. Data Inconsistencies: There may be missing or inconsistent data in the database that the screen is trying to access.
    2. Configuration Issues: Incorrect configuration settings in the CRM system can lead to errors in data collection.
    3. Authorization Issues: The user may not have the necessary authorizations to access certain data or screens.
    4. Custom Code Errors: If there are custom enhancements or modifications in the CRM system, errors in the custom code can lead to this message.
    5. System Performance: Performance issues or timeouts during data retrieval can also trigger this error.

    Solutions:

    1. Check Data Consistency: Verify the data in the relevant tables to ensure that all required fields are populated and consistent.
    2. Review Configuration Settings: Check the configuration settings related to the specific screen or transaction to ensure they are set up correctly.
    3. User Authorizations: Ensure that the user has the necessary authorizations to access the data and screens in question.
    4. Debugging: If custom code is involved, use the debugger to trace the execution and identify where the error occurs. Look for any exceptions or issues in the code.
    5. System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
    6. Performance Monitoring: Monitor system performance to identify any bottlenecks or issues that may be affecting data retrieval.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator) for debugging, SLG1 (Application Log) for logs, and SU53 (Authorization Check) for authorization issues.
    • Documentation: Review the official SAP documentation for CRM to understand the specific screen and its data requirements.

    If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support or consult with a technical expert who specializes in SAP CRM.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker