How To Fix CRM_USERFACE020 - Do you want to save?

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_USERFACE - Output for User Interface

• Message number: 020

• Message text: Do you want to save?

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_USERFACE020 - Do you want to save? ?

  The SAP error message CRM_USERFACE020, which prompts "Do you want to save?" typically occurs in the SAP CRM (Customer Relationship Management) system when a user attempts to navigate away from a screen or transaction without saving changes made to the data. This message serves as a warning to ensure that users do not accidentally lose any unsaved work.
  Cause:
  
  Unsaved Changes: The primary cause of this message is that there are unsaved changes in the current transaction or screen. SAP is prompting the user to confirm whether they want to save these changes before proceeding.
  Navigation: Attempting to navigate away from a screen (e.g., clicking on another tab, closing the window, or moving to a different transaction) while there are unsaved changes.
  Session Timeout: If the session has been idle for a while, it may prompt this message when trying to navigate.
  
  Solution:
  
  Save Changes: If you want to keep the changes you made, click "Yes" to save them. This will commit the changes to the database.
  Discard Changes: If you do not want to save the changes, click "No." This will discard any modifications made since the last save.
  Review Changes: Before deciding, review the changes you made to ensure that you are not losing important information.
  Check for Session Timeout: If you suspect that the session timeout is causing this message, try to save your work frequently or adjust your session timeout settings if you have the necessary permissions.
  
  Related Information:
  
  User Training: Ensure that users are trained on the importance of saving their work frequently to avoid losing data.
  System Configuration: Administrators can check system settings related to session timeouts and user prompts to ensure they align with business processes.
  SAP Notes: Check SAP Notes or the SAP Support Portal for any specific notes related to this error message, as there may be updates or patches that address related issues.
  User Interface: Familiarize users with the user interface and navigation options to minimize confusion when prompted with this message.
  
  If the issue persists or if there are additional complications, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting steps.