How To Fix CRM_USERFACE014 - Transaction type missing during creation of process


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_USERFACE - Output for User Interface

  • Message number: 014

  • Message text: Transaction type missing during creation of process

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_USERFACE014 - Transaction type missing during creation of process ?

    The SAP error message CRM_USERFACE014 indicates that a transaction type is missing during the creation of a process in the SAP CRM system. This error typically arises when the system is unable to identify the appropriate transaction type for the operation being performed, which is essential for processing the transaction correctly.

    Cause:

    1. Missing Configuration: The transaction type may not be configured in the system. This can happen if the necessary settings have not been made in the customizing settings for CRM.
    2. Incorrect User Role: The user may not have the necessary authorizations or roles assigned to access the transaction type.
    3. Data Inconsistency: There may be inconsistencies in the data being used, such as missing or incorrect entries in the relevant tables.
    4. System Errors: There could be a temporary system error or issue that is preventing the transaction type from being recognized.

    Solution:

    1. Check Configuration:

      • Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for CRM transaction types.
      • Ensure that the transaction type you are trying to use is defined and properly configured.
      • If it is missing, you may need to create a new transaction type or adjust the existing configuration.
    2. Verify User Roles:

      • Check the user roles assigned to the user encountering the error. Ensure that the user has the necessary authorizations to access the transaction type.
      • You can do this by using transaction code SU01 to view and modify user roles.
    3. Check Data Consistency:

      • Review the data being used in the transaction. Ensure that all required fields are filled out correctly and that there are no missing entries.
      • You can also check the relevant tables in the database to ensure that the necessary entries exist.
    4. System Logs:

      • Check the system logs for any additional error messages or warnings that may provide more context about the issue.
      • Use transaction code SLG1 to view application logs.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for more information on the specific transaction type and its configuration.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Types in CRM: Transaction types are essential for defining the behavior of business processes in SAP CRM. They determine how transactions are processed and what data is required.
    • Customizing Transaction Types: You can customize transaction types in the SAP system by navigating to the relevant customizing path in the IMG.
    • Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to transaction types in SAP CRM.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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