How To Fix CRM_USERFACE012 - Data changes were reset

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_USERFACE - Output for User Interface

• Message number: 012

• Message text: Data changes were reset

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_USERFACE012 - Data changes were reset ?

  The SAP error message CRM_USERFACE012 with the description "Data changes were reset" typically occurs in the SAP CRM (Customer Relationship Management) environment when there is an issue with data consistency or when changes made to a data object are not saved due to various reasons. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Data Inconsistency: The data being processed may have inconsistencies or conflicts that prevent it from being saved.
  Session Timeout: If the user session times out while making changes, the system may reset the data.
  Authorization Issues: The user may not have the necessary authorizations to make changes to the data.
  Technical Errors: There may be underlying technical issues, such as database locks or system errors, that prevent data from being saved.
  Validation Errors: The data being entered may not meet the validation rules defined in the system.
  
  Solutions:
  
  Check Data Consistency: Review the data being entered for any inconsistencies or errors. Ensure that all required fields are filled out correctly.
  Session Management: Make sure to save changes frequently to avoid session timeouts. If the session has timed out, log back in and re-enter the data.
  Authorization Check: Verify that the user has the necessary authorizations to perform the action. If not, contact your system administrator to grant the required permissions.
  Review Logs: Check the application logs (transaction SLG1) for any error messages or warnings that may provide more context about the issue.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or technical team to investigate any underlying technical issues.
  Validation Rules: Review the validation rules in the system to ensure that the data being entered complies with them.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_UI, or others that may be related to the specific data you are working with.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Documentation: Refer to the user documentation or help files for the specific CRM module you are using for more detailed guidance on data entry and error handling.
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to SAP support for further investigation.