How To Fix CRM_USERFACE013 - No activity selected for sales cycle '&1', phase '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_USERFACE - Output for User Interface

• Message number: 013

• Message text: No activity selected for sales cycle '&1', phase '&2'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_USERFACE013 - No activity selected for sales cycle '&1', phase '&2' ?

  The SAP error message CRM_USERFACE013 indicates that there is no activity selected for a specific sales cycle and phase. This error typically occurs in the SAP Customer Relationship Management (CRM) module when trying to access or process activities related to a sales cycle that has not been properly configured or does not have any activities assigned to it.
  Cause:
  
  Missing Activities: The sales cycle or phase you are trying to access does not have any activities defined.
  Configuration Issues: The sales cycle or phase may not be correctly configured in the system.
  Authorization Issues: The user may not have the necessary authorizations to view or select activities for the specified sales cycle and phase.
  Data Inconsistencies: There may be inconsistencies in the data related to the sales cycle or phase.
  
  Solution:
  
  
  Check Activity Assignment:
  
  Go to the configuration settings for the sales cycle and ensure that activities are assigned to the specified phase.
  You can do this by navigating to the relevant customizing transaction (e.g., SPRO) and checking the settings under Sales and Distribution or CRM settings.
  
  
  
  Review Sales Cycle Configuration:
  
  Ensure that the sales cycle and its phases are correctly defined and that they include the necessary activities.
  Verify that the sales cycle is active and properly set up.
  
  
  
  User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the activities for the specified sales cycle and phase.
  
  
  
  Data Consistency Check:
  
  Run consistency checks or reports to identify any data inconsistencies that may be causing the issue.
  If necessary, correct any inconsistencies found in the data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on configuring sales cycles and activities.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or SPRO for configuration.
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error.
  User Manuals: Refer to user manuals or training materials for guidance on managing sales cycles and activities in SAP CRM.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.