How To Fix CRM_URL_GENERATION001 - Single role is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_URL_GENERATION - Message Texts for CRM BSP URL Generation

• Message number: 001

• Message text: Single role is missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_URL_GENERATION001 - Single role is missing ?

  The SAP error message "CRM_URL_GENERATION001: Single role is missing" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the user roles assigned to a user or when the system is unable to generate a URL for a specific transaction or application due to missing role assignments.
  Cause:
  
  Missing Role Assignment: The user does not have the necessary single role assigned in the SAP system. This can happen if the user has not been assigned the appropriate roles that grant access to the CRM functionalities.
  Authorization Issues: The user may have roles assigned, but they may not have the necessary authorizations within those roles to access the specific CRM transaction or application.
  Configuration Issues: There may be a misconfiguration in the CRM system that prevents the URL from being generated correctly.
  
  Solution:
  
  
  Check User Roles:
  
  Go to transaction code SU01 (User Maintenance) and enter the user ID.
  Check the roles assigned to the user. Ensure that the user has the necessary single role that is required for the CRM application they are trying to access.
  
  
  
  Assign Missing Roles:
  
  If the required role is missing, you may need to assign it. This can be done by an administrator with the necessary permissions.
  Use transaction code PFCG (Role Maintenance) to create or modify roles as needed.
  
  
  
  Review Authorizations:
  
  Ensure that the assigned roles have the necessary authorizations for the CRM transactions. You can use transaction code SU53 to check for authorization failures after the error occurs.
  
  
  
  Check Configuration:
  
  If the roles and authorizations are correct, check the configuration settings in the CRM system. This may involve reviewing the settings for URL generation in the CRM system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to CRM URL generation for any specific configurations or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking roles and configurations, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  User Training: Ensure that users are trained on the importance of role assignments and how to request additional roles if needed.
  
  By following these steps, you should be able to resolve the "CRM_URL_GENERATION001: Single role is missing" error and ensure that users have the necessary access to the CRM functionalities.