How To Fix CRM_URL_GENERATION003 - Target single role is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_URL_GENERATION - Message Texts for CRM BSP URL Generation

• Message number: 003

• Message text: Target single role is missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_URL_GENERATION003 - Target single role is missing ?

  The SAP error message CRM_URL_GENERATION003 indicates that there is a problem with the URL generation for a specific role in the SAP Customer Relationship Management (CRM) system. The error message specifically states that the "Target single role is missing," which typically means that the system is unable to find a specific role that is required for generating the URL.
  Cause:
  
  Missing Role Assignment: The user or the system may not have the necessary role assigned to access the specific CRM functionality.
  Configuration Issues: There may be a misconfiguration in the CRM system regarding the roles and authorizations.
  Incorrect URL Generation Settings: The settings for URL generation may not be properly configured, leading to the inability to find the target role.
  Authorization Issues: The user may not have the required authorizations to access the specific transaction or function.
  
  Solution:
  
  
  Check Role Assignment:
  
  Verify that the user has the appropriate roles assigned in the SAP system. You can do this by checking the user profile in transaction SU01 or PFCG.
  Ensure that the role required for the specific CRM transaction is included in the user's profile.
  
  
  
  Review Role Configuration:
  
  Use transaction PFCG to check the configuration of the roles. Ensure that the necessary authorizations are included and that the role is active.
  If the role is missing, you may need to create it or assign an existing role that has the required authorizations.
  
  
  
  Check URL Generation Settings:
  
  Review the settings for URL generation in the CRM system. This can typically be found in the customizing settings under the relevant CRM area.
  Ensure that the target role is correctly defined in the URL generation settings.
  
  
  
  Authorization Check:
  
  Use transaction SU53 to check for any authorization failures after attempting to access the functionality that generated the error. This can help identify if there are missing authorizations.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CRM URL generation for any specific configurations or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide additional insights or patches if it is a known issue.
  
  
  
  Related Information:
  
  Transaction Codes: SU01 (User Maintenance), PFCG (Role Maintenance), SU53 (Authorization Check).
  SAP Notes: Check the SAP Support Portal for any relevant notes that may address this specific error message.
  User Roles: Understanding the roles and authorizations in SAP CRM is crucial for troubleshooting this error.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_URL_GENERATION003 error message.