How To Fix CRM_UIU_SRQM_COMMON073 - &1 contains invalid transaction type; cannot be linked

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_SRQM_COMMON -

• Message number: 073

• Message text: &1 contains invalid transaction type; cannot be linked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_SRQM_COMMON073 - &1 contains invalid transaction type; cannot be linked ?

  The SAP error message CRM_UIU_SRQM_COMMON073 indicates that there is an issue with a transaction type that is being used in the context of a Service Request Management (SRM) or Customer Relationship Management (CRM) scenario. Specifically, the error states that the transaction type specified is invalid and cannot be linked to the current operation.
  Cause:
  
  Invalid Transaction Type: The transaction type being referenced may not be defined in the system or may not be valid for the operation you are trying to perform.
  Configuration Issues: There may be configuration issues in the CRM system where the transaction type is not properly set up or linked to the relevant business processes.
  Data Entry Errors: The transaction type may have been entered incorrectly, leading to the system not recognizing it.
  Authorization Issues: The user may not have the necessary authorizations to access or use the specified transaction type.
  
  Solution:
  
  
  Check Transaction Type Configuration:
  
  Go to the transaction code SPRO and navigate to the relevant configuration settings for CRM.
  Verify that the transaction type in question is correctly defined and linked to the appropriate processes.
  
  
  
  Validate Data Entry:
  
  Ensure that the transaction type is entered correctly in the relevant fields. Check for typos or incorrect values.
  
  
  
  Review Authorizations:
  
  Check if the user has the necessary authorizations to access the transaction type. This can be done by reviewing the user's roles and authorizations in the system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for the specific transaction type to ensure it is being used correctly.
  
  
  
  Check for System Notes or Updates:
  
  Sometimes, SAP releases notes or updates that may address specific issues related to transaction types. Check the SAP Support Portal for any relevant notes.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message and context for better troubleshooting.
  
  
  
  Related Information:
  
  Transaction Types in CRM: Transaction types are used to categorize and manage different types of business processes in CRM. Each transaction type has specific settings and configurations that determine how it behaves in the system.
  SAP Notes: Regularly check for SAP Notes related to CRM and transaction types, as they may provide insights into known issues and fixes.
  User Forums and Communities: Engaging with SAP user communities can provide additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.