How To Fix CRM_UIU_SRQM_COMMON020 - ************ Auto Complete *************

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_SRQM_COMMON -

• Message number: 020

• Message text: ************ Auto Complete *************

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_SRQM_COMMON020 - ************ Auto Complete ************* ?

  The SAP error message "CRM_UIU_SRQM_COMMON020" typically relates to issues in the SAP Customer Relationship Management (CRM) system, particularly in the context of Service Request Management (SRM) or Service Request Queue Management (SRQM). This error can occur due to various reasons, including configuration issues, data inconsistencies, or problems with the user interface.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the CRM system or missing configurations can lead to this error.
  Data Inconsistencies: Inconsistent or incomplete data in the service request or related objects may trigger this error.
  Authorization Problems: The user may not have the necessary authorizations to access certain functionalities or data.
  System Bugs: There may be bugs or issues in the specific version of the SAP CRM system being used.
  User Interface Issues: Problems with the UI framework or browser compatibility can also lead to this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the CRM system to ensure they are set up correctly. This includes checking the settings for service requests and related components.
  Data Validation: Validate the data associated with the service request. Ensure that all required fields are filled out and that there are no inconsistencies.
  Authorization Check: Verify that the user has the necessary authorizations to perform the actions they are attempting. This may involve checking roles and permissions in the SAP system.
  System Updates: Ensure that the SAP system is up to date with the latest patches and updates. Sometimes, applying the latest support packages can resolve known issues.
  Browser Compatibility: If the error occurs in a web-based interface, check for browser compatibility issues. Try using a different browser or clearing the cache and cookies.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. SAP Notes often provide solutions or workarounds for known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM and SRM for detailed information on configuration and troubleshooting.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error message. Other users may have encountered similar issues and can provide insights or solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in diagnosing or resolving the issue (e.g., CRMD_ORDER for service requests).
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.