How To Fix CRM_UIU_SRQM_COMMON021 - Auto Complete failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_SRQM_COMMON -

• Message number: 021

• Message text: Auto Complete failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_SRQM_COMMON021 - Auto Complete failed ?

  The SAP error message "CRM_UIU_SRQM_COMMON021 Auto Complete failed" typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when using the user interface for service request management or similar functionalities. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database.
  Configuration Issues: The system configuration for the CRM UI or the specific transaction may not be set up correctly.
  Authorization Problems: The user may not have the necessary authorizations to perform the action that triggered the error.
  System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or failures in auto-completion processes.
  Browser Compatibility: Sometimes, the issue may arise from using an unsupported browser or an outdated version of the browser.
  
  Solutions:
  
  Check Data Integrity: Verify the data being used in the transaction. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Review Configuration: Check the configuration settings for the CRM UI and ensure that all necessary components are properly configured.
  User Authorizations: Confirm that the user has the appropriate authorizations to access the required functionalities. This may involve checking roles and permissions in the SAP system.
  System Performance: Monitor system performance and check for any ongoing issues. If the system is slow, consider optimizing performance or checking for background jobs that may be affecting responsiveness.
  Browser Check: Ensure that you are using a supported and updated browser. Clear the browser cache and cookies, or try accessing the system from a different browser.
  SAP Notes: Check for any relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates that fix known issues.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more detailed troubleshooting based on the specific system configuration and logs.
  Transaction Logs: Review transaction logs or system logs for more detailed error messages that may provide additional context for the failure.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the "CRM_UIU_SRQM_COMMON021 Auto Complete failed" error and implement a suitable solution.