Message type: E = Error
Message class: CRM_UIU_SRQM_COMMON -
Message number: 005
Message text: No incident found
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CRM_UIU_SRQM_COMMON005
- No incident found ?The SAP error message "CRM_UIU_SRQM_COMMON005 No incident found" typically occurs in the SAP Customer Relationship Management (CRM) system when a user attempts to access or manage service requests or incidents, but the system cannot find any related incidents in the database.
Cause: No Existing Incidents: The most straightforward cause is that there are no incidents created or available for the user to view or manage. Authorization Issues: The user may not have the necessary authorizations to view certain incidents, leading to the system not displaying any results. Incorrect Filters: The search criteria or filters applied may be too restrictive, resulting in no incidents being returned. Data Synchronization Issues: There may be issues with data synchronization between different systems or modules, leading to missing incident records. Technical Issues: There could be underlying technical issues, such as database connectivity problems or system configuration errors.
Solution: Check for Existing Incidents: Verify if there are any incidents created in the system. You
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