How To Fix CRM_UIU_SRQM_COMMON002 - No target transaction type available for system proposal

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_SRQM_COMMON -

• Message number: 002

• Message text: No target transaction type available for system proposal

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_SRQM_COMMON002 - No target transaction type available for system proposal ?

  The SAP error message "CRM_UIU_SRQM_COMMON002 No target transaction type available for system proposal" typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to determine a valid target transaction type for a specific action or process. This can happen in various scenarios, such as when trying to create or process service requests, sales orders, or other CRM-related transactions.
  Causes:
  
  Missing Configuration: The target transaction type may not be configured in the system. This can happen if the necessary customizing settings have not been completed.
  Incorrect Business Role: The user’s business role may not have the necessary authorizations or may not be linked to the correct transaction types.
  Inconsistent Data: There may be inconsistencies in the data or settings related to the transaction types, such as missing entries in the customizing tables.
  System Proposal Settings: The system proposal settings may not be correctly defined, leading to the inability to find a suitable target transaction type.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (SPRO) and navigate to the relevant area for CRM transaction types.
  Ensure that the target transaction types are defined and correctly configured for the relevant business processes.
  
  
  
  Review Business Roles:
  
  Check the business roles assigned to the user encountering the error. Ensure that the roles have the necessary authorizations and are linked to the correct transaction types.
  
  
  
  Validate Data:
  
  Review the data related to the transaction types in the relevant customizing tables (e.g., CRM transaction type settings).
  Ensure that all necessary entries are present and correctly configured.
  
  
  
  System Proposal Settings:
  
  Check the settings for system proposals in the CRM system. Ensure that the system is set up to propose the correct transaction types based on the context of the action being performed.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific CRM version you are using. There may be known issues or additional configuration steps required.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the system is failing to find the target transaction type. This may require technical expertise.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and found solutions.
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.