How To Fix CRM_UIU_SOC001 - Data send failed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UIU_SOC - Message for Social Media UI

  • Message number: 001

  • Message text: Data send failed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UIU_SOC001 - Data send failed ?

    The SAP error message CRM_UIU_SOC001, which indicates "Data send failed," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the data transmission process, particularly when using the SAP User Interface (UI) or when integrating with other systems.

    Causes:

    1. Network Issues: Problems with the network connection can lead to data transmission failures.
    2. Configuration Errors: Incorrect settings in the SAP system or in the middleware (like SAP PI/PO) can cause data to fail to send.
    3. Authorization Issues: The user may not have the necessary permissions to send data.
    4. Data Format Issues: The data being sent may not conform to the expected format or may contain invalid values.
    5. System Performance: High load on the system or performance issues can lead to timeouts or failures in data transmission.
    6. Service Unavailability: The target service or endpoint may be down or unavailable.

    Solutions:

    1. Check Network Connectivity: Ensure that there are no network issues affecting the connection between the systems.
    2. Review Configuration Settings: Verify the configuration settings in both the SAP system and any middleware being used. Ensure that all necessary parameters are correctly set.
    3. Check User Authorizations: Ensure that the user has the necessary authorizations to perform the action that is failing.
    4. Validate Data: Check the data being sent for any inconsistencies or invalid values. Ensure that it meets the required format.
    5. Monitor System Performance: Check the performance of the SAP system and the server. If the system is under heavy load, consider optimizing performance or scheduling data transmissions during off-peak hours.
    6. Check Service Availability: Ensure that the target service or endpoint is up and running. You may need to contact the administrator of the target system if it is external.

    Related Information:

    • Transaction Codes: You can use transaction codes like SLG1 (Application Log) to check for detailed logs related to the error.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
    • Debugging: If you have access, consider debugging the process to identify the exact point of failure.
    • Consult Documentation: Review the SAP documentation for the specific module or integration scenario you are working with for additional troubleshooting steps.

    If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support or consult with a technical expert familiar with your specific SAP environment.

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