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Message type: E = Error
Message class: CRM_UIU_MKTGEN - Message class CRM Marketing UIU
Message number: 101
Message text: No further communication method available to assign
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CRM_UIU_MKTGEN101
- No further communication method available to assign ?The SAP error message CRM_UIU_MKTGEN101: No further communication method available to assign typically occurs in the SAP Customer Relationship Management (CRM) module when trying to assign a communication method (like email, phone, etc.) to a business partner or a marketing activity, but the system cannot find any valid communication methods available for that entity.
Causes:
- Missing Communication Methods: The business partner or marketing activity may not have any communication methods defined in the system.
- Inactive Communication Methods: The communication methods that are defined may be inactive or not properly configured.
- Data Inconsistencies: There may be inconsistencies in the data related to the business partner or marketing activity.
- Authorization Issues: The user may not have the necessary authorizations to view or assign communication methods.
Solutions:
Check Communication Methods:
- Navigate to the business partner or marketing activity in question and check if any communication methods are defined.
- If none are available, you may need to create or assign a valid communication method.
Activate Communication Methods:
- If communication methods exist but are inactive, ensure they are activated. This can usually be done in the configuration settings of the CRM system.
Review Business Partner Data:
- Ensure that the business partner data is complete and correctly maintained. Check for any missing or incorrect entries that might affect the assignment of communication methods.
User Authorizations:
- Verify that the user has the necessary authorizations to assign communication methods. This may involve checking roles and permissions in the SAP system.
Consult Documentation:
- Refer to SAP documentation or help resources for specific instructions on managing communication methods in CRM.
System Configuration:
- If the issue persists, it may be necessary to review the system configuration settings related to communication methods. This may require assistance from an SAP Basis or CRM consultant.
Related Information:
BP
(Business Partner) to manage communication methods.By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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