How To Fix CRM_UIU_MKTGEN064 - &1 is not a corporate channel partner

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_MKTGEN - Message class CRM Marketing UIU

• Message number: 064

• Message text: &1 is not a corporate channel partner

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_MKTGEN064 - &1 is not a corporate channel partner ?

  The SAP error message CRM_UIU_MKTGEN064 indicates that the specified business partner (BP) is not recognized as a corporate channel partner in the system. This error typically arises in the context of marketing or sales processes where a business partner is expected to have a specific role or status that qualifies them as a corporate channel partner.
  Cause:
  
  Business Partner Role: The business partner may not have been assigned the correct role that designates them as a corporate channel partner.
  Data Inconsistency: There may be inconsistencies or missing data in the business partner master data.
  Configuration Issues: The system configuration may not be set up correctly to recognize the business partner as a corporate channel partner.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the business partner data.
  
  Solution:
  
  
  Check Business Partner Roles:
  
  Go to the Business Partner transaction (BP) in SAP.
  Search for the business partner in question.
  Verify that the appropriate role for a corporate channel partner is assigned. If not, you may need to add the role.
  
  
  
  Review Business Partner Data:
  
  Ensure that all required fields and data for the business partner are filled out correctly.
  Check for any missing or incorrect information that could affect the partner's status.
  
  
  
  Configuration Review:
  
  Consult with your SAP configuration team to ensure that the settings for corporate channel partners are correctly defined in the system.
  Check if there are any specific settings or criteria that need to be met for a business partner to be classified as a corporate channel partner.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to view and manage business partner data.
  If needed, work with your SAP security team to review and adjust user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional context on the error message and any specific steps that may be required to resolve it.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Testing: After making changes, conduct tests to ensure that the business partner can now be recognized as a corporate channel partner without triggering the error.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.