How To Fix CRM_UIU_MKTGEN063 - &1 is not a channel partner


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UIU_MKTGEN - Message class CRM Marketing UIU

  • Message number: 063

  • Message text: &1 is not a channel partner

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UIU_MKTGEN063 - &1 is not a channel partner ?

    The SAP error message CRM_UIU_MKTGEN063 typically indicates that the system is unable to recognize a specified entity (like a business partner) as a valid channel partner in the context of a marketing or sales process. This error can occur in various scenarios, such as when trying to create or manage marketing campaigns, sales orders, or other related activities.

    Cause:

    1. Invalid Business Partner: The business partner you are trying to use is not set up as a channel partner in the system.
    2. Missing Role Assignment: The business partner may not have the necessary roles assigned that qualify them as a channel partner.
    3. Data Inconsistency: There may be inconsistencies or missing data in the business partner master data.
    4. Configuration Issues: The system configuration may not be set up correctly to recognize the business partner as a channel partner.

    Solution:

    1. Check Business Partner Master Data:

      • Go to the Business Partner transaction (e.g., BP) and verify that the business partner exists.
      • Ensure that the business partner has the correct roles assigned (e.g., Channel Partner role).
    2. Assign Channel Partner Role:

      • If the business partner does not have the necessary role, you can assign the appropriate channel partner role in the business partner master data.
    3. Verify Data Consistency:

      • Check for any missing or inconsistent data in the business partner record. Ensure that all required fields are filled out correctly.
    4. Review Configuration Settings:

      • Check the configuration settings in the SAP system to ensure that the channel partner settings are correctly defined. This may involve reviewing the customizing settings in the SPRO transaction.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific details on the error message and related configurations.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (for managing CRM orders), and others that may be relevant to your specific scenario.
    • SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
    • User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify business partner data.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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