How To Fix CRM_UIU_MKTGEN021 - &1 marketing projects have been changed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_MKTGEN - Message class CRM Marketing UIU

• Message number: 021

• Message text: &1 marketing projects have been changed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_MKTGEN021 - &1 marketing projects have been changed ?

  The SAP error message CRM_UIU_MKTGEN021 indicates that there have been changes made to marketing projects that are currently being processed or viewed in the system. This message typically arises in the context of SAP Customer Relationship Management (CRM) when a user attempts to access or manipulate marketing project data that has been modified by another user or process.
  Cause:
  
  Concurrent Modifications: The most common cause of this error is that another user or process has made changes to the marketing project while you were working on it. This can happen in environments where multiple users are accessing the same data simultaneously.
  Data Refresh: The system may require a refresh of the data to reflect the latest changes made to the marketing projects.
  Session Timeout: If your session has timed out or if there are connectivity issues, the system may not be able to retrieve the latest data.
  
  Solution:
  
  Refresh the Data: Try refreshing the screen or reloading the marketing project to see if the changes are reflected. This can often resolve the issue if the changes are minor.
  Reopen the Project: Close the marketing project and reopen it. This will ensure that you are viewing the most current version of the project.
  Check for Locks: If you suspect that another user is editing the project, check if the project is locked for editing. You may need to wait until the other user has finished their changes.
  Communicate with Team Members: If you are working in a team environment, communicate with your colleagues to understand if they are making changes to the same project.
  Log Out and Log Back In: If the issue persists, logging out of the system and logging back in can help reset your session and clear any temporary issues.
  Contact Support: If none of the above solutions work, consider reaching out to your SAP support team for further assistance. They may be able to provide insights into any underlying issues or system errors.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Documentation: Review the user documentation for CRM marketing projects to understand how to manage and access these projects effectively.
  System Logs: If you have access, check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to address the CRM_UIU_MKTGEN021 error and continue working with your marketing projects in SAP CRM.