How To Fix CRM_UIU_MKTGEN017 - Cannot delete &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_MKTGEN - Message class CRM Marketing UIU

• Message number: 017

• Message text: Cannot delete &1

What causes this issue?

You can only delete an MDF program with status <LS>Released</> if it
does not contain references to other objects, for example, initiatives.
Check your entry and try again.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_MKTGEN017 - Cannot delete &1 ?

  The SAP error message CRM_UIU_MKTGEN017 with the description "Cannot delete &1" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to delete a marketing object or entity that is not allowed to be deleted due to certain constraints or conditions.
  Causes:
  
  Dependencies: The object you are trying to delete may have dependencies or relationships with other objects that prevent its deletion.
  Status: The object might be in a status that does not allow deletion (e.g., it could be marked as "active" or "in use").
  Authorization: The user may not have the necessary authorizations to delete the object.
  Data Integrity: The system may have integrity checks that prevent deletion to maintain data consistency.
  Custom Logic: There may be custom logic or enhancements in place that restrict deletion under certain conditions.
  
  Solutions:
  
  Check Dependencies: Review the object for any linked or dependent objects. If there are dependencies, you may need to delete or modify those first.
  Change Status: If the object is in a status that prevents deletion, consider changing its status to a permissible one (if applicable).
  Review Authorizations: Ensure that the user has the necessary permissions to delete the object. You may need to consult with your SAP security team.
  Consult Documentation: Check the SAP documentation or help files for any specific conditions related to the object type you are trying to delete.
  Custom Code Review: If there are custom developments in your SAP system, review the code to see if there are any restrictions placed on the deletion of the object.
  Use Transaction Codes: Use relevant transaction codes (like CRMD_ORDER or similar) to check the object details and status.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to CRM marketing objects, such as CRMD_ORDER, CRMD_ORDERADM_H, etc.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal for any known issues or patches.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  Testing in Development: If possible, replicate the issue in a development or test environment to better understand the cause without affecting production data.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.