How To Fix CRM_UIU_MKTGEN015 - Marketing project already deleted or archived before navigation

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_MKTGEN - Message class CRM Marketing UIU

• Message number: 015

• Message text: Marketing project already deleted or archived before navigation

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_MKTGEN015 - Marketing project already deleted or archived before navigation ?

  The SAP error message CRM_UIU_MKTGEN015 indicates that the marketing project you are trying to access has already been deleted or archived. This error typically occurs in the SAP Customer Relationship Management (CRM) module when users attempt to navigate to a marketing project that is no longer available in the system.
  Cause:
  
  Deletion of the Marketing Project: The marketing project may have been intentionally deleted by a user or through a scheduled job that cleans up old projects.
  Archiving of the Marketing Project: The project may have been archived as part of a data management strategy to reduce the amount of active data in the system.
  User Permissions: The user may not have the necessary permissions to view archived or deleted projects, leading to this error when attempting to access them.
  
  Solution:
  
  Verify Project Status: Check the status of the marketing project in the system. You can do this by using transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to see if the project exists in the database.
  Check Archive Settings: If the project has been archived, you may need to consult with your SAP Basis or system administrator to determine if it can be restored from the archive.
  Permissions Review: Ensure that your user role has the necessary permissions to view marketing projects. If not, you may need to request additional access from your system administrator.
  Consult Documentation: Review any internal documentation or guidelines regarding the management of marketing projects to understand the policies around deletion and archiving.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. SAP frequently releases notes that address specific issues or provide guidance on error messages.
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing marketing projects, such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in navigating and managing marketing projects.
  User Roles and Authorizations: Understanding the role-based access control in SAP can help in troubleshooting permission-related issues.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.