How To Fix CRM_UIU_MKTCPG_CCM016 - Status change from &1 to &2 is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_MKTCPG_CCM -

• Message number: 016

• Message text: Status change from &1 to &2 is not allowed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_MKTCPG_CCM016 - Status change from &1 to &2 is not allowed ?

  The SAP error message CRM_UIU_MKTCPG_CCM016 indicates that a status change from one state to another is not allowed in the context of a marketing campaign or related object in SAP CRM (Customer Relationship Management). This error typically arises when there are restrictions on the status transitions defined in the system.
  Cause:
  
  Status Configuration: The status management configuration for the marketing campaign may not allow the specific transition you are trying to perform. For example, moving from a "Completed" status back to "In Progress" might be restricted.
  Business Rules: There may be business rules or logic implemented in the system that prevent certain status changes based on the current state of the campaign or other related objects.
  Authorization Issues: The user may not have the necessary authorizations to perform the status change.
  Dependencies: There may be dependencies on other objects or processes that need to be fulfilled before the status can be changed.
  
  Solution:
  
  Check Status Configuration: Review the status management configuration in the SAP system to understand the allowed transitions. This can typically be found in the customizing settings under the relevant application area.
  Review Business Rules: Check if there are any specific business rules that are preventing the status change. This may involve consulting with a functional consultant or reviewing documentation.
  User Authorizations: Ensure that the user attempting to make the status change has the necessary authorizations. This can be checked in the user roles and profiles.
  Dependencies: Investigate if there are any dependencies or prerequisites that need to be met before the status change can be executed. This may involve checking related objects or processes.
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on status management and error handling in CRM.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to view and manage marketing campaigns and their statuses.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.