How To Fix CRM_UIU_MKTCPG_CCM014 - Sender &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_MKTCPG_CCM -

• Message number: 014

• Message text: Sender &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_MKTCPG_CCM014 - Sender &1 does not exist ?

  The SAP error message CRM_UIU_MKTCPG_CCM014 Sender &1 does not exist typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue related to the sender configuration in marketing campaigns or similar functionalities. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Cause:
  
  Missing Sender Configuration: The sender specified in the marketing campaign or communication might not be defined in the system.
  Incorrect Sender ID: The sender ID referenced in the campaign might be incorrect or misspelled.
  Authorization Issues: The user may not have the necessary authorizations to access the sender configuration.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables.
  
  Solution:
  
  
  Check Sender Configuration:
  
  Navigate to the relevant configuration settings in SAP CRM.
  Ensure that the sender (e.g., a user, organization, or business partner) is correctly defined and active.
  
  
  
  Verify Sender ID:
  
  Double-check the sender ID used in the marketing campaign or communication.
  Make sure it matches an existing sender in the system.
  
  
  
  Review Authorizations:
  
  Ensure that the user executing the transaction has the necessary authorizations to access the sender configuration.
  Check the roles and profiles assigned to the user.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the relevant tables to ensure that all necessary entries exist.
  Use transaction codes like SE11 or SE16 to inspect the relevant database tables.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on sender configuration in marketing campaigns.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or BP for business partner management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Community Forums: Engage with SAP community forums or user groups for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message CRM_UIU_MKTCPG_CCM014 Sender &1 does not exist.